About Us

 

Our Mission

To provide premium aging life care managment and in-home caregiver services to enhance the living quality of aging adults and disabled individuals as well as their family members.

Our Core Values

  • Quality: We strive to be the industry-best standard of quality in aging life care and home care. This is accomplished by hiring, training and retaining highly qualified employees.
  • Flexibility: We provide a flexible service menu and schedule to accommodate a variety of family reqruirement and fulfill the individual needs of every client.
  • Integrity: We will maintain the utmost respect, transparency and honesty with our clients, employees and community.

Philosophy of Care

  • Individualized 24x7 aging life care services to accommodate various home care needs
  • Family members involved in every step of care
  • Communication of care is shared daily via the latest technology platform

 

Starlight Caregivers is an independently owned agency located on the San Francisco Peninsula and is deeply honored for the opportunity to work with aging adults and the disabled in our community. We strive to deliver client-centered care and understand that our ultimate success is dependent upon delivering reliable client satisfaction and high-quality home care.

Whether care is needed once a week, partial days, whole days or every day, Starlight Caregivers is dedicated to providing the highest quality, cost-effective aging life care and home care solutions so that our clients may enjoy their independence, enhance their quality of life, and bring peace of mind to the entire family. Our trained and experienced caregivers are compassionate and committed to supporting broad ranging needs.

Starlight Caregivers provides premium aging life care management and home care services backed by the best-of-the-best caregivers. We provide free in-home assessment interviews which give us a clear understanding of our client's lifestyle and personality. We then develop a caregiver plan and match caregivers to the specific needs of a client. Our caregivers are background checked, insured and bonded. We differentiate from other home care services by selecting only the best caregivers, and that means roughly 5% of applicants are hired. A rigorous 12-step interview process focuses on both personality and qualifications combined. We also offer modern technology to keep everyone involved including a web-based portal where family have access to the daily service records whether you live around the corner or around the world. This portal is also accessible by doctors with the client's authorization. This service helps doctors and family look for any unusual conditions and act quickly.

Home care is a really unique service, and most people know very little about it until the last minute when they are under great stress to find a high quality solution, and really fast, for a loved one or for themselves. A dizzying list of options are suddenly presented by a discharge nurse; or maybe your mom or dad finally confess some help is long overdue; or an accident serves as a wake-up call that you cannot do it alone. Sometimes this loved one lives in another city or state and you simply cannot be there to help.

With this fast paced life and lifestyle that we all face, and with the whole family working long hours to make ends meet, a loving and talented care management team and caregivers in the home can make all the difference in the world.

About Management

Duanni Hurd is the co-founder, President and CEO of Starlight Caregivers and is a licensed Geriatric Care Manager. She is originally from Beijing, China where she graduated college, and then obtained her Master's Degree in Communication from the University of Arizona. Duanni spent over a dozen years as a business development executive with major technology companies before stepping aside to pursue her passion of servicing the vulnerable. She is also a highly trained and certified yoga and fitness instructor and thoroughly enjoys working with others on these healthy activities. Duanni champions a donation-based yoga clinic every Saturday morning in Los Altos with all proceeds benefiting the Alzheimer's Association. She is a highly active member of the Los Altos Rotary Club and sits on multiple boards serving the community.


David Hurd is Starlight Caregivers' co-founder and chief marketing officer. He is originally from Green Bay, Wisconsin. David began his career as a creative consultant for a major software company in San Jose before spending over 25 years directing the corporate communication departments of several Nasdaq listed semiconductor companies.

We became inspired to participate in this industry due to our own experience with aging grandparents, and our own parents growing older while living very far away from us. Our demanding work schedule and distance have prevented us from physically caring for our own aging family members, but we have been very lucky to have a supportive family network nearby our parents. Duanni's grandfather lived to 103 years old, and David's grandparents lived well into their late 90's due to loving family caregivers surrounding them in their homes. Others may not be so lucky. We have seen friends and colleagues forced to leave the workforce or greatly reduce working hours to care for aging parents. We are inspired to provide respite and care services for their loved ones so working professionals don't have to bear the burden alone.