Frequently Asked Questions

Can I speak with a referral that has used your service and can provide a review?

Will my health insurance, Medicare, or Medi-Cal pay for your services?

Why should I use Starlight Caregivers instead of hiring a caregiver directly?

What if my caregiver is sick or cannot make an appointment?

What happens if I want to switch caregivers?

Is Starlight Caregivers active in state and national home care organizations?

How does the caregiver know what to do when they arrive in the home?

How does Starlight Caregivers supervise caregivers?

How do you select your caregivers?

How do I know if Starlight Caregivers is performing to the plan of care?

Do you provide services in hospitals, nursing homes, or assisted living facilities and other locations?

Do you charge a fee for an initial in-home consultation?

Can Starlight Caregivers provide transportation?

Can my caregiver assist with medications, injections, medical advice or assistance?

Can client's reach an employee of the home care agency 24 hours a day, 7 days a week?

Are there any long term commitments or long-term contract?

Are caregivers directly employed by Starlight Caregivers?